Cookie Policy
Learn about how we use cookies and similar technologies to improve your experience.
Last updated: March 15, 2024
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and understanding how you use our platform.
We use both first-party cookies (set by Tapstead) and third-party cookies (set by our partners) to enhance functionality, analyze usage, and deliver personalized content and advertisements.
Types of Cookies We Use
These cookies are necessary for the website to function and cannot be switched off.
Examples:
- Authentication and login status
- Shopping cart contents
- Security and fraud prevention
- Load balancing and performance
These cookies help us understand how visitors interact with our website.
Examples:
- Page views and user journeys
- Time spent on pages
- Click tracking and heatmaps
- Error reporting and debugging
These cookies enable enhanced functionality and personalization.
Examples:
- Language and region preferences
- Accessibility settings
- Customized user interface
- Remember form inputs
These cookies are used to deliver relevant advertisements and track campaign effectiveness.
Examples:
- Targeted advertising
- Social media integration
- Campaign performance tracking
- Cross-site behavioral tracking
We work with trusted third-party services that may set their own cookies. Here are the main services we use:
| Service | Purpose | Type | Retention |
|---|---|---|---|
| Google Analytics | Website analytics and user behavior tracking | Analytics | 26 months |
| Stripe | Payment processing and fraud prevention | Essential | Session |
| Intercom | Customer support and live chat | Functional | 12 months |
| Facebook Pixel | Social media advertising and tracking | Marketing | 90 days |
| Hotjar | User experience analysis and heatmaps | Analytics | 12 months |
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality.
Cookie Consent Manager
Use our cookie consent manager to customize your preferences for optional cookies.
Opt-Out Links
You can opt out of certain third-party tracking through industry opt-out pages:
Session Cookies
Deleted when you close your browser. Used for essential functions like maintaining your login status.
Persistent Cookies
Remain on your device for a set period (ranging from days to years) or until you delete them manually.
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@tapstead.com
Phone: (360) 641-7386
Address: 123 Privacy Street, San Francisco, CA 94105