Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: March 15, 2024
Tapstead, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home services platform, including our website and mobile application (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.
- Personal information you provide when creating an account (name, email, phone number)
- Service preferences and booking history
- Payment information (processed securely through third-party providers)
- Location data when you use our services
- Device information and usage analytics
- Communications between you and service providers
- To provide and improve our home services platform
- To match you with qualified service providers
- To process payments and manage bookings
- To communicate about your services and account
- To ensure safety and security of our platform
- To comply with legal obligations
- With service providers to fulfill your bookings
- With payment processors to handle transactions
- With analytics providers to improve our services
- When required by law or to protect our rights
- In connection with business transfers or mergers
- With your explicit consent for other purposes
- Industry-standard encryption for data transmission
- Secure storage with access controls and monitoring
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Incident response procedures for data breaches
- Compliance with applicable data protection regulations
Access and Update
You can access and update your personal information through your account settings or by contacting us.
Data Deletion
You can request deletion of your personal information, subject to certain legal and business requirements.
Marketing Communications
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
Location Data
You can control location sharing through your device settings or app preferences.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@tapstead.com
Phone: (360) 641-7386
Address: 123 Privacy Street, San Francisco, CA 94105